Online retail and the legacy of lockdown

It’s fair to say that online retailers were key players in 2020. With successive lockdowns and the lack of other spending opportunities, consumers embraced online shopping. So now that the nation is coming out of this third and hopefully final

How to reduce product return rate for your e-commerce store

No retail business wants a product to be returned. It’s a whole lot of work for no sale. But returns culture is surging alongside the prevalence of e-commerce stores. People are buying more and returning more. Subsequently, consumer expectation is

2019 – The Year of the Expo

So, we’ve got a brand new shiny product and we want the whole wide world to know about it!! Well, OK, maybe not the whole wide world, but certainly all businesses and business owners! And the best way to get